At Bank of America, leading teams launching new financial products and reimagining account opening and spending my time on how we bridge “I want this” to “I’m doing this” moments in a way that feels like you’re playing jazz together in the best way.
In general, excited to direct a team of designers, strategists, and big thinkers to make a vision become a reality, delivering on a mission-driven strategy roadmap & making sure it’s an experience that works for real people with real-world problems. Ask me about what makes people feel confident, able to make informed decisions (whether it’s about a bank, insurance, or HIV medication product), and what gets a cross-disciplinary team not just over the finish line but enjoy the time working together.
I lead teams that
Connect dots
Design works best when it establishes a strategic focus across user / business / technical constraints, sets a direction diverse teams embrace, and asks questions.
Upskill in craft
Designers come from all different corners of the creative world - which means a rich set of inspirations and motivations to harness, and requires setting a clear bar for craft.
Design for all
I believe in the imperative to do good - and that requires a lot of assumptions-catching, when creating things as well as via an automated, integrated feedback loop.
